RETURNS

 

All items undergo a Quality Assurance check before they are sent out. Both stitching and strength of materials are tested. Images of each product are taken as a record and to ensure a high standard product has been sent out.

 

If you would like to return an item, or the item is damaged please contact Pea Street on the above email with your reason for return. You have 14 days to return an item starting from the date of receiving it.

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Pea Street can custom make to fit you perfectly but unfortunately all custom orders can't be refunded. 

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Due to Covid 19 face masks can not be refunded due to hygiene reasons

 

CONDITION OF PRODUCTS

 

Items that are returned in the same condition as they were when sent out will recieve a full refund. This does is not include return postage costs*

 

Items that have been damaged by you will not recieve a refund. Please enquire using the above email address for instructions. This is resolved on a case by case basis. Pea street have the right to refuse refunds. It is important that you do not return the item before contacting us, as we will not be able to return any items recieved*

 

If the product has a manufacturing defect, we will be happy to provide an exchange. This will be resolved on a case by case basis. Please email us on the above address explaining the issue. Attached photos would be helpful.

 

 

RETURNS ADDRESS

 

All returns must be sent to 26 Riverside Close Staines TW18 2LW

 

*Return postage costs will not be refunded